An API Analyst is responsible for fielding and resolving issues related to the company's APIs by using internal systems troubleshooting tools and support processes. This position requires close communication with customers partners and other internal departments while maintaining issue ownership. […]
Troubleshoot and resolve basic API issues utilizing company systems, tools and support processes with assistance and direct oversight from team members […]
Taking part in improving the documentation (after the customers' feedback) and/or fixing bugs (to expedite the resolution of customers' issues...