Customer Service Operations Lead

  • Empresa:

    Michael Page

  • Localização:

    São Paulo, São Paulo, br

Work with CS controllers to manage cost follow-ups. Conduct security audits and follow-ups in collaboration with the Security team. Ensure effective communication flow in partnership with Communication Specialists. Oversee the rollout of new solutions and processes in collaboration with the Value Stream team. Adapt local solutions and processes in collaboration with global teams based on regional needs. Support and guide the escalation of sensitive customer cases connected to the region/market […]
Act as the primary point of contact for regional and sales market teams. Collaborate with regional...

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