We are looking for a Senior Customer Success Analyst to manage Mid-Market and Enterprise accounts, ensuring the best experience and results for our strategic clients. You will be the main point of contact, acting as a business partner focused on onboarding, engagement, expansion, and retention. […]
Onboarding and Training: Lead the onboarding process for new clients, ensuring efficient implementation and comprehensive training for client teams. […]
Relationship and Expansion: Build strong relationships with clients, promoting engagement, satisfaction, and identifying cross-sell/up-sell opportunities...